Parenfant Estrie Privacy and Personal Information Protection Policy

Table of Contents

1. Foreword

This Policy outlines Parenfant Estrie’s practices regarding the collection, use, disclosure, and retention of your personal information.

Our Policy applies regardless of how we collect personal information, whether in person, by phone, by email, or through our website.

2. Objectives

Privacy and personal information protection are essential to us, which is why, through this Policy, we aim to protect them in accordance with applicable laws.

3. Applicable Law

Parenfant Estrie is subject to the provisions relating to the protection of personal information under the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1).

4. Personal Information Protection Officer

The management of Parenfant Estrie is responsible for protecting personal information. You can reach them at:

Email: [email protected]
Phone: 450 263-5000
Mail: 302, rue Albert, Cowansville, Quebec, J2K 2W7

5. Effective Date

This Policy takes effect on October 1st, 2024.

This Policy replaces the Information Management and Confidentiality Policy dated January 2006.

6. Mission and Services

Parenfant’s access rights services allow children to meet with their parent in a non-conflictual, healthy, and safe environment.

7. Purpose of Personal Information Collection

Personal information is collected in accordance with the purposes and objectives set out in this Policy.

8. Methods of Personal Information Collection

We commit to obtaining consent before collecting any individual’s personal information.

9. Access Terms and Your Rights

Within Parenfant Estrie, employees and interns will have access, in whole or in part, to your personal information, only when necessary to accomplish the purposes disclosed in this Policy.

10. Disclosure of Personal Information to Third Parties

Except in situations where the law requires it and subject to other provisions of this article, confidential information cannot be disclosed to a third party without obtaining written, manifest, free, and informed consent from the person concerned.

11. Retention of Personal Information

Parenfant Estrie keeps collected data for varying periods of time, depending on their nature and utility in providing our products and services.

12. Protection Measures and Inherent Risks

We implement adequate security measures to protect your personal information.

13. Filing a Complaint

Parenfant Estrie takes seriously all requests, complaints, and comments about how we handle your personal information.

14. Cookies and Similar Technologies

Parenfant Estrie may use cookies, web beacons, invisible pixels, log files, or other technologies to collect certain personal information.

15. Policy Updates

We may, at our sole discretion, make changes to this Policy from time to time.

302, rue Albert
Cowansville (Quebec) J2K 2W7
Tel: 450 263-5000
[email protected]

Effective October 1st, 2024